Casino VIP Club
The Serelihotel Insight VIP Club is built for guests who want more from their time on the casino floor than a standard player card can offer - faster access, dedicated hosts, and a genuine relationship with the property rather than a transactional one. It suits high-frequency visitors, corporate guests entertaining clients in Wellington, and travellers passing through New Zealand's capital on multi-week itineraries who want their play history recognised the moment they walk back in. The philosophy is simple: reward momentum, not just spend.
Priority Table Reservations
VIP members secure seats at peak-hour blackjack and baccarat tables up to 48 hours in advance - no waiting, no compromise on the game you came to play.
Dedicated Host on Floor
A named personal host meets every VIP member at the casino entrance, tracks preferences across visits, and handles every request from room upgrades to late checkout without the member needing to queue at reception.
Points That Move with You
Earned points convert to dining credit at Rohe, rooftop track bookings, and hotel-stay upgrades - so momentum built on the floor carries directly into the rest of your stay.
Private Gaming Lounge Access
A separated, acoustically distinct VIP lounge on Level 2 seats 40 and runs its own table schedule independent of the main floor, delivering a quieter intensity that regular-floor energy simply cannot match.
Early Check-In Guaranteed
VIP Club members receive confirmed early check-in from 10 a.m. regardless of room type, so guests arriving on early Wellington flights are refreshed and ready before midday play begins.
Tier-One Annual Invitation
The top tier of VIP members receives a personal invitation to the annual Serelihotel Insight Invitational - a closed, 60-guest private gaming evening held in the Pātaka counter-dining space after hours, with Chef Tūhoe cooking and the house running the tables exclusively for invited players.